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Our Honesty Report Promise

 

SBHSN strives to be the most trusted and transparent place for school districts and the public wishing to learn more about the school providers providing services to children on the nation’s school campuses. We follow these simple principles and guidelines to ensure the most authentic, transparent, and valuable information is available to the public while balancing fairness to providers.

 

  1. We never edit or alter the text of reviews or comments submitted on our site, no matter how minor.

  2. We never suppress, filter, or delete content simply because it is negative/lower-rated, or positive/higher-rated.

  3. We apply the same standard of review for all content.

  4. We require public record verification before publishing provider data.

  5. We moderate every piece of content through a two-step moderation process. The first gate of review is technological. We apply proprietary technology that analyzes multiple attributes of the content. If the content does not pass technological review, a team of human moderators reviews the content to determine if it meets our guidelines. Additionally, a human always moderates any piece of content that is flagged for secondary review.

  6. We stay neutral in the re-publication of public data. We only report what exist.

  7. We believe in the principle of anonymity and free speech — everyone has a right to voice his or her opinion and be heard without fear of retribution, censorship or other unwanted attention.

  8. We believe each provider has the right to respond, and we will publish that response where public information supports the provider's position.

 

How does SBHSN respond to legal requests or legal action to find out who posted a review?

 

 

  1. If you or your lawyers ask us to disclose user identity, we'll tell you that we don't provide this information upon request. We know that there can be serious consequences to a user whose identity is revealed, such as retaliation by a current employer.

  2. If you send us properly-served legal documents seeking user information or the redaction of an Honesty Report, we take appropriate action to defend free speech. We generally object to subpoenas we receive and do not accept phone calls from attorneys representing providers.. And, if necessary, we may appear in court to oppose your request. To date, we have succeeded in protecting the anonymity of our members and Honesty Report Publications.

  3. In order to compel disclosure or redaction of an Honesty Report, plaintiffs have to prove that they have a "prima facie" claim (this is legalese that means evidence must be presented to show the claim is valid on its face) arising from statements in the user's review or Honesty Report.

  4. Similar in nature, courts have almost always ruled in favor of  Glassdoor (a similar public communication model) and its users. See here for a selection of representative court orders that illustrates the scope of protection for anonymous free speech. We share this depth to defend our users, of commitmentmission, and ensure the public knows who is serving children on school campuses.

 

Remember: This is provided for informational purposes only and does not constitute legal advice. You should not rely upon this information without seeking advice from an attorney who is competent in the relevant field of law